Course: ITC First Aid at Work (FAW), 18 hours

Employers have to risk assess their workplace first aid requirements and the 3-day First Aid at Work (FAW) qualification is one of the statutory qualifications for this purpose. Successful completion will result in the knowledge and skills that have been identified by the HSE for the management of emergency incidents and the treatment of illness and injuries in the workplace.

Who for?

  • higher hazard workplaces such as construction sites, factories, food processing and warehouses, or
  • lower hazard workplaces with more than 50 employees.

Course duration: 3 days (3 x 6 hours)

Note: We can run courses for groups at your own venue – please contact us.

Defibrillator training is included in the fee.

Assessment and certification

  • Assessment is continuous by the trainer(s)/assessor(s). There is no final practical exam.
  • Certification is from the Awarding Organisation ITC First and is valid for 3 years.
  • Full title of qualification: ITC Level 3 Award in First Aid at Work (RQF)
  • To receive FAW certification candidates must reach the required standards.


The full First Aid at Work qualification is revalidated by completing a 12-hour First Aid at Work Requalification (FAWR) course, providing the FAW certificate is within its valid lifetime and details can be produced. (The FAWR qualification can be taken up to 3 months before date of expiry or within 28 days past expiry of FAW).

The HSE also strongly recommends that first aiders attend an annual Basic Skills Refresher course (3 hours).


Course Content: First Aid at Work

  • Safe best practice – minimise the risk of infection
  • Record keeping – recording accidents, RIDDOR, First Aid kits, disposing safely of clinical waste
  • Awareness of current regulations
  • Vital Signs – breathing, level of consciousness, temperature, colour
  • Incident Management – a systematic approach to managing first aid incidents
  • Airway Management – causes and treatment of unconscious collapse
  • Breathing Problems
  • Cardiopulmonary resuscitation (CPR) & use of AEDs
  • Choking
  • Circulation Problems – controlling external bleeding and treatment for shock
  • Minor Injuries – small cuts, grazes and bruises, minor burns and scalds, small splinters
  • Soft tissue injuries
  • Major Injuries – fractured bones, suspected neck and spinal injuries, chest injuries, head injuries
  • Major burns and scalds
  • Eye injuries – including how to irrigate an eye
  • Sudden poisoning and anaphylactic shock
  • Common illnesses (e.g. heart attack, angina, stroke, epilepsy, asthma, diabetes)

Package includes:

  • Interactive hands on training
  • Professional trainer(s)
  • One CPR training manikin to two participants
  • Comprehensive and easy to follow manual
  • An accredited and recognised certificate valid for 3 years*

* subject to attaining the required assessment standards.